Terms and Conditions

Welcome to Med-In Ethiopia (“the App”), operated by Fava Technologies PLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Med-In Ethiopia mobile application, website, and related services.

1. Eligibility

By using Med-In Ethiopia, you confirm that:

• You are legally capable of entering into a binding agreement.
• You are using the App in compliance with applicable laws and regulations.
• Any information you provide is accurate and complete.

If you are using the App on behalf of an organization or institution, you represent that you are authorized to act on its behalf.

2. Description of Services

Med-In Ethiopia provides healthcare-related digital services, which may include:

• Health and wellness information
• Symptom tracking and assistance tools
• Medication and wellness reminders
• Appointment and healthcare-related features
• AI-powered healthcare assistance
• Educational and informational healthcare content
• Location-based healthcare services

Features may change, expand, or be discontinued at any time without prior notice.

3. Medical Disclaimer

Med-In Ethiopia is intended for informational, educational, and wellness-support purposes only.

The App does not provide medical diagnosis, emergency healthcare services, or professional medical treatment. Information provided through the App should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of qualified healthcare professionals regarding medical conditions or emergencies.

In case of emergency, contact your local emergency services or healthcare provider immediately.

4. User Accounts

Certain features may require account registration.

You agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Accept responsibility for activities under your account
• Notify us immediately of unauthorized account use

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to:

• Use the App for unlawful purposes
• Submit false or misleading information
• Attempt unauthorized access to systems or accounts
• Interfere with App security or operations
• Upload malicious software or harmful content
• Abuse, harass, or harm other users
• Reverse engineer or exploit the App

Violation of these Terms may result in suspension or termination of access.

6. Health Information and User Content

You are responsible for information you provide through the App, including health-related content.

By submitting content, you grant Fava Technologies PLC a limited right to process and store such information solely for providing and improving services in accordance with our Privacy Policy.

We reserve the right to remove content that violates laws, regulations, or these Terms.

7. Privacy

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using the App, you consent to the practices described in the Privacy Policy.

8. Third-Party Services

The App may integrate with or provide access to third-party services, including:

• Firebase services
• Google Maps
• Authentication providers
• Payment providers
• Analytics and cloud services

We are not responsible for the availability, accuracy, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

9. Intellectual Property

All content, trademarks, logos, software, designs, text, graphics, and technology associated with Med-In Ethiopia are owned by or licensed to Fava Technologies PLC and are protected by applicable intellectual property laws.

You may not:

• Copy
• Modify
• Distribute
• Reproduce
• Sell
• Reverse engineer

any part of the App without prior written permission.

10. App Availability and Updates

We may:

• Modify features
• Release updates
• Fix bugs
• Suspend or discontinue services

without prior notice.

We do not guarantee uninterrupted or error-free availability of the App.

11. Data Usage and Connectivity

Certain App features require internet access and may consume mobile data.

Users are responsible for:

• Internet connectivity
• Mobile carrier charges
• Device compatibility

12. Security

We implement reasonable security measures to protect the App and user information.

However, users acknowledge that:

• No system is completely secure
• Internet transmissions may carry risks
• Users share information at their own discretion

13. Limitation of Liability

To the maximum extent permitted by law, Fava Technologies PLC shall not be liable for:

• Indirect or consequential damages
• Data loss
• Service interruptions
• Medical decisions made based on App information
• Inaccuracies or delays in information
• Third-party service failures

Use of the App is at your own risk.

14. Indemnification

You agree to defend, indemnify, and hold harmless Fava Technologies PLC, its affiliates, employees, and partners from claims, damages, liabilities, or expenses arising from:

• Your use of the App
• Violation of these Terms
• Violation of applicable laws
• Misuse of healthcare information

15. Suspension and Termination

We reserve the right to suspend or terminate access to the App if:

• These Terms are violated
• Fraudulent or harmful activity is detected
• Required by law or regulatory authorities

Termination may occur without prior notice.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Federal Democratic Republic of Ethiopia, without regard to conflict of law principles.

17. Changes to These Terms

We may update these Terms periodically.

Updated versions will be published within the App or on official platforms. Continued use of the App after updates constitutes acceptance of the revised Terms.